> For the complete documentation index, see [llms.txt](https://trenchexchange.gitbook.io/trench-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://trenchexchange.gitbook.io/trench-docs/help/faqs.md).

# FAQs

<details>

<summary>What is Trench?</summary>

Trench is an alpha-first trading terminal designed to help users discover and act on early opportunities in crypto markets.

It combines wallet intelligence, live transaction streams, and trading into a single interface — allowing you to track capital flows and execute trades in real time.

</details>

<details>

<summary>Is Trench a wallet?</summary>

Yes — Trench is a wallet-integrated trading platform.

* You trade directly from your wallet
* You retain full control of your funds
* No assets are held by Trench

</details>

<details>

<summary>What are smart wallets?</summary>

Smart wallets are dynamically selected based on:

* Win rate
* PnL
* Consistency
* Early entry behavior

The list updates continuously to maintain signal quality.

</details>

<details>

<summary>What are KOL streams?</summary>

KOL streams track activity from 300+ curated trader wallets.

* Follow influential traders
* Identify early narrative alignment
* Detect coordinated buying

</details>

<details>

<summary>How do fees work?</summary>

Fees are calculated on the **transaction amount**.

* **1% fee** for standard users
* **0.9% fee** for referred users

\
\&#xNAN;*For example, a $100 trade incurs a $1 or $0.9 fee depending on user type.*

**Note:**\
Priority fees, bribes, and Solana network fees are **separate** and not included in the trading fee. These are paid additionally based on execution preferences and network conditions.

All fees are shown before execution.

</details>

<details>

<summary>Is Trench secure?</summary>

Trench is **non-custodial**.

* Funds remain in your wallet at all times
* All transactions require your explicit user action

Trench leverages secure wallet infrastructure powered by Turnkey, which includes:

* **TEE-based (Trusted Execution Environment) key protection**
* **Encrypted key management**
* **Secure transaction signing**

In addition, Trench follows **industry-standard security practices** on the platform side, including:

* Secure backend systems
* Encrypted communication
* Continuous monitoring and improvements

This ensures a balance of **user control and strong security guarantees** while trading.

</details>

<details>

<summary>Why did my transaction fail?</summary>

Possible reasons:

* Slippage exceeded
* Network congestion
* Insufficient balance
* Transaction Time-out

</details>

<details>

<summary>Do I need to monitor everything manually?</summary>

No.

* Streams highlight key activity
* Wallet tracking surfaces signals
* Filters reduce noise

</details>


---

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